RPA Software: types, features, and the best options

Robotic Process Automation (RPA) is transforming the efficiency of companies, so having good RPA software is essential for automation initiatives.

However, with the spread of various RPA tools and automation frameworks, companies face the challenge of orchestrating automations effectively.

In this context, a multi-vendor RPA architecture emerges as a strategic approach. Increasingly, companies combine the capabilities of different RPA systems, such as low-code and high-code solutions, to enhance performance and create a culture of hyperautomation.

In this article, we will explore in-depth the types of RPA software, main features, leading RPA platforms, and criteria for hiring them.

What is RPA software?

RPA software is a platform used for creating, monitoring, and orchestrating automations in robotic process automation (RPA). RPA tools help diverse teams reduce human errors and increase operational efficiency. These softwares execute processes quickly and accurately. Their application extends across various sectors, from IT, finance, and human resources to customer service.

Types of RPA software

With the evolution of RPA technology, different types of software have emerged, each suited to the specific needs of companies.

Low-code RPA

Low-code RPA software, or low-code, is distinguished by its intuitive interface and ease of use. They allow professionals without extensive technical knowledge in programming or citizen developers to create and implement automation bots.

These softwares are ideal for companies that do not have technical teams or partners to create automations in code and  need to enable various business teams to work with automations.

High-code RPA

Conversely, high-code RPA software is designed for RPA developers with programming knowledge. They offer greater flexibility and customization capability, making them the ideal choice for automating more complex and specific processes.

This type of tool is ideal for companies that already have structured RPA initiatives and need greater autonomy and cost-benefit to scale automations.

Learn more: Best practices for developing your Python RPA automations

Main features of RPA software

An RPA orchestrator is a critical component in managing and scaling automation bots. The main features include:

  • Bot deployment management: allows updating and maintaining bots effectively;
  • Task management: organizes and prioritizes tasks performed by bots;
  • Scheduling system: facilitates scheduling tasks for automatic execution;
  • Alerts: notifies users about events or exceptions;
  • Error management: identifies and addresses failures in the automation process;
  • Credential management: manages credentials securely;
  • Reports and analytics: provides detailed analysis and reports to assess the effectiveness of automations;
  • User groups: allows the definition of access levels and user permissions.

Learn more: Top 8 RPA Orchestration Features You Must Have in Your RPA Initiative

What is the best RPA software?

Choosing the right RPA software is crucial for the success of your RPA initiative. Your automation arsenal must be compatible with your company’s RPA maturity, your team’s skills, and, of course, your budget.

Below, you will find some of the most renowned RPA tools on the market and their particularities.


UiPath offers a comprehensive low-code platform for automation. Users find tools for process mining, virtual assistants, and action management.

UiPath provides powerful automated robots, including attended robots, cloud robots with SaaS capabilities, and unattended robots for long and intensive workflows. Its downside is the cost, which can be prohibitive as the company increases the volume of automations.

Automation Anywhere

Automation Anywhere offers process discovery and bot development tools, on a 360-degree automation platform. The platform is 100% web-based, facilitating automation without extensive coding knowledge.


BotCity stands out for its flexibility in high-code RPA solutions, allowing deeper customization compared to low-code platforms. Focused on Python programming, BotCity is ideal for companies seeking greater autonomy and control over complex processes requiring deeper integration with existing systems.

Blue Prism

Blue Prism offers intelligent automation solutions powered by AI and machine learning. Its platform includes a UX builder for developing custom workflows and an ecosystem of tools for remote monitoring and optimization.

Power Automate

With a low-code approach, Power Automate is an automation tool that allows users to create automated workflows between multiple applications and services. It is known for its seamless integration with other Microsoft products, such as Office 365 and Dynamics 365.


Appian provides automation solutions for all industries, combining intelligent process automation and process mining. Its low-code construction technology facilitates the creation of bots and RPA solutions.


Specializing in hyperautomation and RPA solutions, AkaBot facilitates quick automation implementation with the AkaBot Studio and AkaBot Agent for creating virtual assistants. The AkaBot Center allows unified monitoring and control of all RPA bots.

Each of these softwares has unique advantages, such as ease of use, flexibility, advanced AI and ML capabilities, and support for a variety of use cases.

However, consider your specific needs and technical capabilities when choosing RPA software. Next, we will explore the criteria for hiring an RPA tool.

What to consider when hiring RPA software

When selecting RPA software, it’s important to consider various factors to ensure that the choice meets the company’s needs and objectives. Check out some of them below.


The software’s ability to adapt to the growth and changes of the company is fundamental. Good RPA software should be able to scale according to demand, without losing efficiency.


Evaluating the efficiency and speed with which the software executes automated tasks is crucial. High-performance software ensures a more agile and efficient workflow.


The cost of the software should be considered in relation to the return on investment (ROI) it can provide. It is important to evaluate not only the initial cost but also the long-term maintenance and scalability costs.


The software’s ability to provide robust and efficient controls for managing automated processes is vital. Good governance ensures that automations are aligned with company policies and procedures.

Dependence and lock-in

It’s essential to assess the level of dependence the company will have on the software and whether there is flexibility for future changes or integration with other systems.

Integration capability

The software’s ability to integrate with other systems and technologies is a crucial aspect, especially in complex corporate environments where different systems need to work harmoniously.

Does your team need robust RPA software?

Choosing the right RPA tools, considering factors such as scalability, performance, cost, governance, dependency, and integration capability, is crucial to maximizing the benefits of robotic process automation.

The multi-vendor RPA architecture represents a milestone in the automation journey of companies, offering a more versatile and adaptable approach.

For companies looking to explore the advantages of this architecture and a solution that offers flexibility, scalability, and advanced technical capability, BotCity is a solid choice.

Our orchestrator offers advanced tools for creating highly customized workflows. Additionally, using Python as the automation language provides a high degree of flexibility. Also, it offers affordable licensing options, making it an economical choice for companies of all sizes.

Schedule a conversation with our experts or, if you want to try BotCity on your own, feel free to create a free account!


BotCity Cofounder and CEO

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