In a world of tight budgets and pressure for efficiency , the need for strategic oversight and detailed analytics has never been more critical for automation leaders and Centers of Excellence (RPA CoE). You might grapple with challenges such as resource misallocation, performance bottlenecks, and proving the financial impact of RPA initiatives.
RPA initiatives must present proven results, given all the investments made to automate the company’s business processes. Therefore, clearly showing such results is essential for the RPA initiative to prove its success and engage the entire company in the digital transformation journey.
The best way to have full visibility and control over complex automation operations is to accurately measure and analyze automation metrics through performance dashboards.
To meet this demand, BotCity is thrilled to announce the launch of BotCity Insights, an advanced RPA analytics and automation intelligence module within the BotCity Orchestrator. This powerful tool is engineered to transform raw data into strategic actions, enabling businesses to harness the full potential of their RPA operations.
BotCity Insights: Elevating RPA Analytics
BotCity Orchestrator is at the core of enterprise corporations, using Intelligent Automation and AI to automate hundreds of business processes. After interviewing dozens of RPA initiatives using the BotCity Platform, our team mapped the core RPA indicators for proving results, improving performance and uptime, and optimizing agent allocation.
At the heart of BotCity Insights are core metrics and dashboards designed to illuminate the path to RPA success. This suite of analytics tools provides leaders with the ability to monitor essential KPIs, such as Full-Time Equivalent (FTE) savings, Return on Investment (ROI), and more.
By offering a panoramic view of RPA efficiency and financial indicators, BotCity Insights empowers organizations to make data-driven decisions, optimize financial outcomes, and allocate resources effectively.
Who is BotCity Insights for?
BotCity Insights was conceived from a deep understanding of complex RPA operations that work with code-based automations. If you’re managing a CoE, Automation or Process teams, BotCity Insights not only aids in identifying areas for improvement but also in securing internal support and prioritizing future automation opportunities.
BotCity Insights was conceived to support data-driven decisions both in the strategic and operational levels. Leaders will be able to demonstrate the returns of the RPA initiative to stakeholders. The RPA team will more efficiently maintain automation and allocate tasks to runners.
Any company scaling RPA operations with BotCity can benefit from engaging multiple teams to support the RPA initiative based on the proven results. Other teams must provide candidate processes to be added to the automation backlog. Backlog prioritization and proof of results after deploying automations create a virtuous cycle of continuous business operation improvement through digital transformation.
Dashboards for comprehensive RPA management
BotCity Insights features four indispensable dashboards that serve as the cornerstone of any successful RPA initiative:
Financial KPIs
Highlight the ROI of the RPA initiative, total savings, FTE (full time equivalent), and hours saved, demonstrating the tangible benefits of RPA operations to CFOs and key stakeholders.
Total savings refer to the quantifiable financial benefit obtained from the implementation of RPA technology – including all direct and indirect cost reductions resulting from automation.
For more information on how each indicator is calculated, visit our documentation.
Automation initiative evolution
Visualize the development of automations, tasks, and runners over time, offering insights into operational scaling and resource allocation. Get a picture of total automations and items process on a monthly basis.
RPA efficiency
Another resource for automation teams is a comprehensive dashboard showcasing both successfully implemented items and those that have failed. Get insightful data into problem areas to identify modifications tailored to existing processes and needs.
Capacity and velocity dashboard
Understand runner utilization and availability, including downtime rate, in order to optimize task scheduling and infrastructure usage to maximize RPA efficiency.
You can also analyze runner utilization across different weekdays and understand distribution patterns to optimize task allocation throughout the week. Insights into the total number of runners, the median number of tasks executed daily, and runners’ utilization versus capacity are also provided, enabling strategic resource management.
Identifying runners with disproportionately high failure rates or those under or over-utilized can optimize infrastructure and license usage – which is something you won’t find in most RPA software.
How to set up BotCity Insights?
All you need to do is set up basic inputs to BotCity Orchestrator in the “Data Input” section, where you will set up input values for each automation that will be used as the basis for calculating results and building dashboards. Those input values are:
- Human time / item;
- Human cost / item;
- Investment: that means the initial cost of implementation and maintenance of the automation.
BotCity Insights bases its calculations on the quantity of items processed by a task, making this a key metric for evaluating both performance and financial outcomes.
Create custom dashboards and plot data into BI Tools
Beyond the charts within BotCity Insights, you can seamlessly integrate your orchestration data with top BI platforms like Power BI or Grafana, allowing you to export critical data such as ROI per automation or craft specialized groupings.
This feature opens the door to in-depth, tailored analyses for specific business areas or about specific automations and task groups.
Already a BotCity user? Learn more about how to report data with BotCity Insights in our documentation. If you’re not a Maestro user yet, here is how to get started with Maestro SDK.
Try BotCity Insights now!
Ready to have unparalleled analytics and insights? Discover BotCity Insights and unlock the full potential of your automation initiatives. Not a BotCity user yet? Sign up to BotCity Orchestrator now and schedule a chat with our team to explore how BotCity Insights can transform your business. It’s free for the first 30 days!
