In today’s business landscape, companies are constantly seeking to improve efficiency and productivity. Grupo Saga, one of Brazil’s largest vehicle dealership networks, is no exception.
With over 50 years of history, the company was facing significant operational challenges. In this article, we’ll explore how the partnership with BotCity and the adoption of intelligent automation solutions transformed Grupo Saga’s processes, resulting in substantial efficiency gains and cost reductions.
About Grupo Saga
Founded in 1972 and headquartered in Goiânia, Grupo Saga has established itself as a benchmark in the Brazilian automotive sector.
With a team of around 5,000 employees, the company is dedicated to shaping the future of mobility in the country, offering a wide range of services and products in the automotive segment.
Challenges Faced
Despite its successful track record, Grupo Saga faced major limitations while using low-code automation tools. These solutions, while effective for initial projects, did not meet the scalability and customization demands required for more complex processes.
Additionally, the inability to parallelize executions to handle large volumes of data hindered operational efficiency. There were also concerns related to governance and orchestration of robotic processes, especially when considering the adoption of more technical platforms, which could increase complexity and costs.
Learn more: Grupo Saga Case Study
BotCity’s Solution
To overcome these challenges, Grupo Saga chose to transition to BotCity’s intelligent automation platform, based on Python.
This change enabled the company to develop highly customized automations tailored to the specific needs of its critical processes.
BotCity also provided a robust platform for orchestration and efficient monitoring of automations, ensuring flexibility and scalability without compromising operational control.
Automated processes
With the implementation of BotCity’s solutions, Grupo Saga automated several essential processes, including:
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Invoice entry: automation of invoice registration and processing to improve accuracy and agility;
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Reconciliation of titles: a previously manual process now automated and executed in parallel;
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Payment processing: automation of payment operations to reduce errors and delays;
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Survey data transcription between systems: automatic integration of survey data across different platforms to ensure consistency and efficiency;
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Database cleaning: automated maintenance of data integrity and freshness, eliminating redundancies and inconsistencies;
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Vehicle entry: automation of the process of registering and managing new vehicles in the system.
Results Achieved
The adoption of BotCity’s solutions led to significant improvements for Grupo Saga:
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Financial savings: approximately R$80,000 reduction in monthly operational costs;
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Execution time: 40% decrease in the time needed to complete automated processes;
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Productivity: more than 30% increase in the productivity of development teams;
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Automated hours: automation of approximately 3,700 hours of activities, freeing human resources for more strategic tasks.
Ready to use intelligent automation in your business?
The partnership between Grupo Saga and BotCity exemplifies how adopting intelligent automation solutions can transform business operations.
By overcoming the scalability and customization limitations of low-code tools, Grupo Saga achieved significant gains in efficiency, cost reduction, and productivity.
This transformation not only optimizes internal processes but also positions the company competitively in the market, ready to face future challenges with innovation and agility.
Do as Grupo Saga did—optimize your company’s processes. Get in touch with one of our specialists and clear all your doubts today!
