Business Process Automation (RPA or Robotic Process Automation) is a technology that utilizes software robots to automate repetitive and manual tasks. However, implementing RPA can be a challenge for many businesses, as it requires technical skills and specialized knowledge. In this context, RPA as a Service, or RPAaaS, has gained prominence.
Robotic Process Automation as a Service (RPAaaS) stands out as an ideal outsourcing option for companies interested in adopting RPA but lack sufficient financial resources to acquire these solutions directly. Adopting RPA as a service allows companies to enjoy its numerous benefits without the initial costs and responsibilities associated with purchasing and maintaining the technology.
The acquisition and maintenance of an RPA system can pose a significant challenge, especially for companies that are not yet familiar with this technology. Thus, the implementation process, which can be time-consuming and expensive, becomes much simpler and more accessible.
BotCity and EY conducted a survey on RPA market trends, mainly with large Brazilian companies. The data showed that the primary goal of RPA initiatives is to free up people for more strategic activities, making it a significant benefit for many companies. To take advantage of process automation benefits, many companies are opting for RPA as a Service. Understand how it works.
💡 Learn more: What is IT orchestration, its types, and tools?
How does RPA as a Service work?
RPAaaS operates through an outsourced service provider that provides the implementation of best practices and RPA software as a service. It offers all the necessary resources to automate business processes, including:
- Software robots: developed and managed by the service provider;
- RPA platform: provides the tools and resources needed to create, manage, and monitor software robots;
- Technical support: offers technical support and training to help companies implement and use RPA as a Service.
Benefits of RPAaaS
With RPA as a Service (RPAaaS), it is possible to outsource the automation of a company quickly and non-invasively, considering the business needs and maximizing the return on investment (ROI).
In this sense, RPA in IT, when contracted in this way, offers several benefits for companies, including:
Ease and Security of Implementation
By hiring an RPA as a Service provider, companies can reduce costs on infrastructure and the direct hiring of RPA experts. RPAaaS can be implemented quickly, in a matter of weeks.
This model is especially advantageous for companies starting RPA automation projects or those with an existing automation operation but need support with a specific area of the business or system migration, for example.
Moreover, the RPA as a service model avoids the problem of technological obsolescence. Since RPA is constantly evolving and requires frequent updates, opting for a subscription or service model allows companies to keep their operations up-to-date and efficient with minimal costs, leaving the responsibility for updates in the hands of the provider.
Cost Reduction
RPA as a Service can help companies reduce costs, as this approach eliminates the need and costs associated with training employees to operate this technology internally.
Additionally, RPA as a service is a cost-effective option, allowing you to pay only for the volume of work performed by the robots. You can even contract this solution for small demands, such as a few hours per week, adapting precisely to the specific needs of your business.
Another advantageous aspect of RPA as a service is operational flexibility, as, in some cases, the company does not need to bear the costs of licenses, and pricing can occur on a “Pay-as-you-go” model.
Agility
This approach can also help organizations become more agile, allowing them to adapt their business processes to their governance needs. Since it is not necessary to perform complex installations and internal service migrations, the automation project can be activated quickly, faster than if infrastructure setups were done internally.
Moreover, another advantageous aspect is the automated management of software updates and security maintenance.
With RPA as a Service, updates and system maintenance are performed automatically by the service provider, ensuring that the robots always operate with the latest and most secure versions. This approach significantly reduces the workload of the IT team and increases operational efficiency, ensuring that automations are always optimized.
RPA as a Service: Examples of Use
RPAaaS can be used to automate a wide variety of business processes. We’ve outlined some examples below:
- Order Processing: The technology can be employed to automate customer order processing, including data entry, credit verification, and sending confirmation emails;
- Accounts Payable Management: With RPA as a Service, it’s possible to automate accounts payable management, including data entry, account reconciliation, and payment processing;
- Inventory Management, ERP Tasks, and Back Office Processes: There’s also the possibility to automate various back-office tasks, leaving tasks such as reconciliation and payment processing, stock checks, purchase order submissions, and various operations to the robots.
How to Choose an RPA as a Service Partner?
When choosing an RPAaaS service, it’s important to consider the following factors:
Business Requirements
Companies should assess their business requirements to ensure that the chosen RPAaaS solution can automate all processes that do not require human labor to be executed effectively.
Service Scope
It is advisable to compare the service scope, RPA as a Service solutions proposed by the service provider, and their scalability to make sense for the reality of your company.
Price
Finally, it is necessary to compare the cost-benefit relationship between the options raised so that the chosen solution is within your budget and offers all the features you need.
Start your automation journey with RPA today!
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Furthermore, our pay-as-you-scale model is perfect for your growth. So, sign up for free on our website and request a demonstration. You can also speak directly with one of our specialists!
