A Gartner survey revealed that about 80% of organizations plan to invest even more in RPA platforms by 2025. With technological advances, companies are seeking more efficient ways to complete tasks, making Robotic Process Automation (RPA) an increasingly popular solution.
With this growth, RPA consulting services have emerged, offering specialized support to guide companies throughout the process of implementing business automation—from mapping tasks that can be automated to monitoring RPA software.
In this article, we’ll explore how RPA consulting works, assess if the service is worthwhile for all types of companies, and introduce the top RPA tools on the market. So, keep reading to learn more!
What is Robotic Process Automation (RPA)?
Robotic Process Automation (RPA) is a software technology that automates repetitive, rule-based tasks. This automation is performed by software robots, also known as bots, which are programmed to carry out human-like actions, such as filling out forms, transferring data between systems, or interacting with applications.
RPA is ideal for tasks that follow a clear set of instructions since only then can bots successfully perform these tasks. Instead of requiring employees to manually execute these routine activities, bots take over these functions, offering greater speed, error reduction, and freeing the team to focus on higher-value tasks.
Bots can be configured on low-code or high-code platforms, depending on the specific needs of each business. RPA technology can be used across various fields, including accounting, customer service, banking, and many others.
What is RPA consulting and how does It work?
RPA consulting is a service aimed at helping companies identify, plan, and implement process automation using software robots. This type of automation is used to optimize rule-based repetitive tasks, reducing manual labor and increasing operational efficiency.
These consulting services consist of RPA experts who can analyze workflows, identify bottlenecks, and propose effective automation solutions tailored to each business. Thus, an RPA consultant’s goal is to provide support throughout the entire process of implementing RPA software. The stages include:
- Process Mapping: Identifying business processes that can be automated;
- Tool Selection: Finding the best intelligent automation tools to suit the company’s needs;
- Implementation: Ensuring that automated processes function as planned;
- Monitoring: Overseeing automations to maintain efficiency over time.
When is it worth investing in RPA consulting?
Hiring an RPA consulting service is recommended for companies that want to implement automation but lack the internal resources and experience to do so efficiently.
In this case, RPA specialists are brought in to address these issues and facilitate the entire automation development process, as they are responsible for overseeing the entire implementation process.
Additionally, large companies with multiple repetitive processes across various departments can benefit significantly from this type of service. Consulting services provide a detailed evaluation of each task and, based on that, recommend the best tools for the specific needs of the business, ensuring effective workflow automation.
What tools are used in RPA consulting?
An RPA consultant is responsible for recommending the best automation tool to meet your business needs. Here are three popular RPA solutions frequently used by companies:
UiPath
UiPath is a low-code RPA platform that allows companies to automate repetitive tasks, such as form filling and data entry, through software robots. It offers tools for process mining, virtual assistants, and task management.
Users benefit from an intuitive interface that enables automation coding with minimal need for intensive programming, using a “drag-and-drop” approach. This makes it easy to configure automations on UiPath, and both citizen developers and RPA developers can carry out this work.
A drawback of UiPath is the platform’s cost, which increases as the volume of automations grows, potentially becoming unfeasible over time.
Learn more: RPA Course: 10 course options
BotCity
BotCity is an RPA platform known for its flexibility in high-code solutions, allowing for deeper customization compared to low-code software. It focuses on Python-based automation and is ideal for businesses seeking greater autonomy and control over complex processes.
Compared to other platforms, BotCity offers a better cost-benefit ratio for scalability, allowing your company to increase its number of automations at affordable rates.
BotCity also facilitates RPA governance through its orchestrator, which enables companies to manage deployments, control execution queues and priorities, monitor logs, generate alerts, and more.
Automation Anywhere
Automation Anywhere is another leading RPA platform on the market, offering a flexible solution that allows users to create software robots capable of handling large-scale tasks.
With a low-code interface similar to UiPath, Automation Anywhere simplifies automation setup for people without extensive coding knowledge.
How to choose the best RPA consulting service for your company?
Choosing the right RPA consulting service is essential to ensure a successful automation implementation. To make the best choice, consider the following points:
Understand the business needs
First and foremost, it’s crucial to determine whether the RPA consultants understand the specific needs of your company. This process is important for accurately mapping the tasks that need automation and ensuring that the proposed solutions align with your business goals.
Tools used
It’s also essential that the RPA consulting team has advanced knowledge of the leading tools on the market, as this helps guarantee that the best software is selected according to your business requirements.
Cost-benefit
Finally, take the cost-benefit of the consulting service into account. Be sure to weigh the service cost itself along with the potential return on investment (ROI) that automation will generate over time.
Ready to choose an RPA consulting service?
As we’ve discussed throughout this article, RPA consulting is an excellent service for companies looking to invest in automation but who need expert support to identify opportunities and implement solutions.
If your company wants to invest in a robust RPA software solution that offers consultative support to help identify processes and implement automations, we recommend you consider BotCity.
BotCity provides specialized support for automating business processes, with a focus on RPA across various industries, such as technology, accounting, logistics, and e-commerce.
Additionally, with BotCity Maestro, you can monitor, develop, and scale customized automations to suit your business needs. So, if you’re looking for specialized support to realize your automation goals, BotCity could be an ideal partner.
Why not take a moment to speak with the BotCity specialists? Or, if you’d like to try the orchestrator for yourself, create a free account today!
