Bayer LATAM achieved remarkable results by transforming its automation strategy with BotCity’s support.
Through centralized governance, the training of over 220 Citizen Developers, and heavy use of Python, the company saved more than €1 million (around R$6 million), accelerated automation delivery by 87.5%, and strengthened operational efficiency across the region.
About Bayer LATAM
Founded in 1863 in Germany and present in Brazil since 1896, Bayer is globally recognized for its innovation in Life Sciences.
With a strong presence in the pharmaceutical, agricultural, and consumer health sectors, the company plays a major role in Latin America, consistently seeking sustainable, high-performance solutions.
The Challenge: Cut Costs and Scale Automation with Autonomy
By the end of 2023, Bayer LATAM faced a critical challenge: severe budget constraints threatened the continuity of its IPAP automtion program, which cost €450,000 annually.
The previous model presented several limitations:
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Average delivery time for automation: 8 months;
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Heavy reliance on external vendors;
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Low autonomy for internal teams;
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Growing backlog of unmet automation demands.
The Solution: Governance, Python, and Citizen Developer Enablement
With BotCity’s support, Bayer LATAM redefined its automation model based on three key pillars:
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Centralized Governance: Full control of bots and secure data management;
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BotCity Platform + Python: Fast, scalable internal automation development;
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Creation of the LATAM Innovation Club: Over 220 employees trained as Citizen Developers.
Highlight Automations Developed
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Smart Freight Search (Colombia): Time reduced from 7 hours to 25 minutes, saving 168 hours/year
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Automatic Order Processing (Brazil): Integration of SAP, SharePoint, Power Automate, and BotCity Maestro to process 327,600 orders/year
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SAP Production Data Extraction: Secure logs and credential management to reduce errors and boost efficiency
Results Achieved
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€1 million saved by eliminating external vendor costs;
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60,000 hours saved, far exceeding the initial goal of 7,000 hours;
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180 automation projects delivered, a 3000% increase year-over-year;
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Automation delivery time reduced by 87.5%, from 8 months to 4 weeks;
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220+ employees trained, with 94% of automations built internally.
Next Steps: AI and Expansion of the Innovation Club
With such impactful results, Bayer LATAM plans to expand its Innovation Club, increase the use of AI in automations, and further strengthen bot governance.
“The partnership with BotCity was essential for restructuring our automation strategy. We turned budget constraints into innovation opportunities, empowered our teams, and quickly achieved measurable results.”
— Alexandre Marin, Automation Leader at Bayer LATAM
Ready to Transform Your Automation Strategy with BotCity?
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